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To refund tickets or seat products purchased directly from the Cathay Pacific / Cathay Dragon website or Cathay Pacific app, please complete this form.

If you purchased your ticket or seat product through a travel agent, please contact your travel agent for a refund.

For redemption tickets, please contact Asia Miles.

For other enquiries, please call our Global Contact Centres, or your local reservation office.


All fields are required unless marked as optional

Requester's information

We will use this information to contact you about your refund request.

Passenger information*

Enter all details exactly as they appear in the passenger's passport.

*Please add all passengers requesting a refund in this section

#passengerSequence# passenger

We’ve received your ticket refund request.

Your request will be processed within seven business days

Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.