Travelling with animals
If you need your service dog to be with you at all times, you are welcome to bring it into the passenger cabin with you. Otherwise, your pet will need to travel as check-in baggage or in cargo. Please refer to the below information to learn more about the different conditions of travelling with your pet.
Flying out of Hong Kong
Most pets can travel as check-in baggage on Cathay Pacific flights out of Hong Kong. Your destination, however, may have different animal transport guidelines – please contact your local reservations office to confirm your pet can be accepted as check-in baggage.
Before you travel, visit the IATA Travel Centre website to check that you have the necessary documents required by local governments.
Flying into Hong Kong
When you fly into Hong Kong, your pet will need to travel in cargo. Please contact your local Cathay Pacific Cargo office for more information and assistance.
Hong Kong’s Agriculture, Fisheries and Conservation Department has requirements regarding the import of animals, as well as restrictions for animals in transit. Please refer to their website for the most up-to-date information.
Travelling with Cathay Dragon
If you are flying with Cathay Dragon, or a sector in your itinerary is operated by Cathay Dragon, your pet will need to travel in cargo. Please contact your local Cathay Pacific Cargo office for more information and assistance.
Breeds that we do not accept
For the safety and protection of your fellow passengers, there are a few pets that we can’t let you bring on board.
Also, due to the health risks that flying poses to them, we do not accept brachycephalic (snub-nosed, short snout or flat face) animals as check-in baggage or for cargo carriage.
Before you travel with your pet
Your pet’s travel container
We want your pet to feel at home on board, so bring a comfortable container for your pet to travel in. Since each pet has their own special requirements, we need to rely on your expertise and will not have containers available for purchase at the airport. We also recommend that before you leave for the airport, please use your own straps to tie the container securely (as shown in the image).
Please ensure that your pet’s temporary home is clean, lockable, escape-proof, and leak-proof, and has sufficient holes for breathing. Your pet needs to be able to stand, turn around and lie down naturally. If your pet container doesn’t meet our requirements, we may not be able to let you bring your pet on board.
Calculation of container dimensions
- Length: From the tip of the nose to the root of the tail + ½ B
- Width: The width of the pet at the widest point
- Height: From the floor to the tip of the ears or the top of the head, whichever is higher. Ears must not touch the top of the kennel when the pet is standing naturally
A - From the tip of the nose to the root of the tail
B - From the elbow to the ground
C - The width of the pet at the widest point
D - From the floor to the tip of the ears or the top of the head, whichever is higher. Ears must not touch the top of the kennel when the pet is standing naturally
Calculation of container dimensions
Length is A and half of B
Width is twice the length of C
Height is D
Make sure your pet is healthy and fit for travel. Feed and hydrate your pet before you leave home and be sure to put one of your pet’s favourite toys in its container to keep it company on the flight.
How much does it cost?
Your free allowance for check-in baggage does not cover transporting pets. You can work out how much it costs here.
Please arrive at the airport and check-in 3 hours before your flight. Be sure to have all your original pet travel documents with you.
1. Your pet will be loaded into the cargo bulk compartment of the aircraft.
2. We will make sure that the temperature is just right and that there is enough ventilation.
3. Upon arrival, your pet will be treated as special baggage and you’ll be reunited as soon as possible.