You have turned off cookies for this site. Please enable cookies for a better browsing experience.
Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us in United States

Please find our local contact information below

Boston

Airport Name Logan International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services Baggage Tracing Only:
Tel: +1 (857) 347-9560
Fax: +1 (617) 634-6260
Operation hours: 18:00-02:00 EST

Email: BOS#BAG@cathaypacific.com or
BOS_BAG@cathaypacific.com

Chicago

Airport Name Chicago O'Hare International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services Baggage Tracing Only:
Tel: +1 (773) 377-2804
Fax: +1 (773) 377-2818

Email: ORD#BAG@cathaypacific.com or
ORD_BAG@cathaypacific.com

Dallas-Fort Worth

Airport Name Dallas/Fort Worth International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488

Los Angeles

Airport Name Los Angeles International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services 380 World Way, Box S-27
Los Angeles, CA 90045

Tel: +1 (310) 417-0244
Fax: +1 (310) 988-7618
Email: LAX#BAG@cathaypacific.com or
lax_bag@cathaypacific.com

Miami

Airport Name Miami International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488

New York

Airport Name John F. Kennedy International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services Baggage Tracing Only:
+1 (718) 917-8425
Email: JFK#BAG@cathaypacific.com or
jfk_bag@cathaypacific.com

New York

Airport Name Newark Liberty International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services Tel: +973-6222730
Email: EWR#BAG@cathaypacific.com or
ewr_baggage@cathaypacific.com

San Francisco

Airport Name San Francisco International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services PO Box 251565
San Francisco, CA 94125-1565
Tel: +1 (650) 821-2247
Fax: +1 (650) 821-8881
Email: SFO#BAG@cathaypacific.com or
sfo_bag@cathaypacific.com

Seattle

Airport Name Seattle-Tacoma International Airport
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services Baggage enquiries:
Tel: +1 (253) 214 3441

Washington DC

Airport Name Washington Dulles International Airport
Address Midfield Concourse A room A-L-1-350A
Reservations Flight enquiries:
1 (800) 233-2742

1 (800) 233-2742

24 hours a day, 7 days a week

Hotel and Package enquiries:
1 (833) 556-6403

1 (833) 556-6403

Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)

1 (877) 609-2233 (Toll Free)


Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services Tel: +1 (703) 572-8123
Operation hours: 21:00-01:00

Email: IAD8BAG@cathaypacific.com