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Contact us and FAQs

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Contact us

Global Contact Centres

Australia

Flight bookings and enquiries:
131 747

131 747

24 hours a day, 7 days a week

Hotels and Packages:
+61 1800 370 621

+61 1800 370 621

Mon-Sun 09:00 – 17:00

Baggage and other enquiries

Additional local numbers:

  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195

Other countries / regions

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Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong SAR

2747-3838

24 hours a day, 7 days a week

More details